8upb Privacy Policy
Your personal information is our top priority. This policy explains in detail how 8upb collects, stores, and protects your data.
8upb is a trusted online betting and casino platform in Bangladesh. When you use our website, you voluntarily provide some information, and some information is collected automatically. Through this privacy policy, we aim to clearly explain what that information is, how it is used, and how it is kept secure.
This policy applies to all users of the 8upb platform. By accessing our site or creating an account, you are considered to have accepted the terms of this privacy policy. If you object to any part of this policy, please refrain from using the platform.
1 What Information We Collect
1.1 Information You Provide Directly
When you register an account on 8upb or use our services, the information you provide yourself includes:
- Full name and date of birth
- Email address and mobile number
- National ID or passport number (for identity verification)
- Payment information (bKash, Nagad, Rocket, Upay or bank account)
- Any information provided when contacting our support team
1.2 Automatically Collected Information
When you visit our website, some information is collected automatically:
- IP address and device type
- Browser type and version
- Pages visited and session duration
- Referral URL and search keywords
- Information collected through cookies and similar tracking technologies
1.3 Transaction Information
Your deposit, withdrawal, and betting history are securely recorded. This information is used to manage your account, resolve issues, and ensure responsible gaming.
2 How We Use Your Information
8upb uses the information we collect only for the following purposes:
Account Management
Creating and managing your account, verifying your identity, and ensuring secure login.
Financial Transactions
Processing deposits and withdrawals, preventing fraud, and ensuring financial security.
Customer Support
Responding to your complaints and questions, resolving issues, and improving service quality.
Security Assurance
Detecting suspicious activity, keeping accounts secure, and maintaining platform integrity.
Service Improvement
Analyzing user experience, developing new features, and increasing platform performance.
Communication & Notifications
Sending important account notifications, promo updates, and security-related information.
3 Cookies & Tracking Technologies
8upb uses cookies and similar technologies to operate the website. Cookies are small data files stored in your browser that make your next visit easier and more personalized.
Essential Cookies
These cookies are necessary for the core functionality of the website. Without them, login, session management, and security features will not work. These cookies are used without your consent because they are essential for providing the service.
Analytical Cookies
These cookies help us understand how users are using the website. Which pages are visited most, where issues occur — we use this information to improve service quality. The data from these cookies is completely anonymous.
Cookie Control
You can disable cookies at any time by going to your browser settings. However, please note that disabling essential cookies may cause some important features of the site to stop working.
4 Sharing Information with Third Parties
8upb never sells your personal information to third parties or distributes it for free. However, in certain specific situations, limited information may be shared with trusted service partners:
Payment Processors: Payment services such as bKash, Nagad, Rocket, Upay, and bank transfers receive the financial information necessary to complete your transactions. This information is governed by their own privacy policies.
Technology Service Providers: Only the minimum necessary information is shared with organizations that handle server hosting, cybersecurity, and technical support.
Legal Obligations: Information may be provided in accordance with applicable law in the case of court orders, legitimate requests from investigating agencies, or fraud investigations.
Identity Verification Services: Specialized verification services may be used to confirm user identity and prevent access by minors.
Business Transfers: In the event of a company merger or acquisition, your information may be transferred to the new authority, but they will also be bound to follow this same privacy policy.
5 Data Protection Methods
8upb uses internationally standard security technologies and processes to keep your information secure. Our protection measures include:
🔒 SSL Encryption
All data between your browser and our servers is encrypted using SSL/TLS technology, making it nearly impossible to intercept or alter.
🛡️ Firewall Protection
Advanced firewalls and intrusion detection systems protect our servers from unauthorized access. Suspicious activity is automatically detected and blocked.
🔑 Access Control
Only a limited number of authorized staff can access your personal information, and every access is logged.
💾 Secure Data Storage
Your information is stored in encrypted databases. Regular backups are taken and data recovery systems are kept ready at all times.
Please note that no method on the internet is completely secure. We make every effort to protect your information, but absolute security cannot be guaranteed. You should also keep your password confidential and log out of your account after using an unfamiliar device.
6 Data Retention Period
8upb retains your information only for as long as necessary. The retention period depends on the type and purpose of the information:
Account Information
Information is retained as long as your account is active. Even after closing your account, some information may be kept for a defined period for legal, regulatory, or fraud-prevention purposes.
Transaction Records
Records of financial transactions are retained for an extended period, as this is part of legal and audit requirements. These records are kept even after account closure.
Technical Logs
IP addresses, session data, and similar technical logs are generally kept for a short period and cleared regularly.
7 Your Rights
Every user of 8upb has certain fundamental rights over their own information. We fully respect these rights:
Right to Access Information
You can find out at any time what information 8upb has collected about you and how it is being used.
Right to Correct Information
If any of your information is incorrect or incomplete, you can request that it be corrected.
Right to Delete Information
In certain circumstances, you can request that your personal information be deleted, beyond any legal obligations.
Right to Restrict Processing
You can request that the processing of your information for specific purposes be stopped.
Right to Data Portability
You can request your information in a structured, machine-readable format.
Right to Object
You can object to the use of your information in marketing communications or automated decision-making.
To exercise these rights, contact our support team directly. We will review your request in a timely manner and take the necessary action.
8 Protection of Minors
The 8upb platform is strictly for individuals aged 21 and above only. We do not intentionally collect any information from minors or provide services to them.
Age is verified at the time of account registration. If we learn that a minor is using our services, that account will be closed immediately and all associated information will be deleted.
If you become aware that a minor is using our platform, please notify our support team right away.
9 Policy Changes & Updates
8upb may update this privacy policy from time to time. The policy is reviewed to keep pace with changes in technology, services, or legal requirements.
For any significant changes, we will notify you via your registered email or through a notification on the platform. Continuing to use the platform after changes means you have accepted the updated policy.
Therefore, it is recommended to visit this page regularly.
10 Contact Us
If you have any questions, concerns, or complaints about this privacy policy, our support team is always here for you. Contact us via our 24/7 live chat or email:
Live Chat: Through the platform's live chat — support is available in Bengali and English 24 hours a day, 7 days a week.
Email: [email protected]
When sending a special privacy-related request (data access, correction, deletion), please contact us from your registered email and write "Privacy Request" in the subject line. We will respond to your request as soon as possible.
Have More Questions?
Visit our support page and FAQ — or contact us directly via live chat.